Transcan recorders will give years of trouble free use. However, they are not immune to damage through misuse and abuse. After all, most working vehicles are running almost constantly these days so chances are that at some point things may go wrong!
Should the worst happen and your Transcan recorder gets damaged don’t worry. We can administer first aid and get it back to as good as new. We can turn your repair around quickly to ensure that your recorder is back with you, protecting the integrity of your products and contributing to keeping your business at the forefront of quality.
Our dedicated repairs team have years of knowledge and experience, and have probably seen just about all temperature related issues manifest themselves over time. We have our own engineers for both Telematics and of course Refrigeration and pride ourselves on having the most informed people in customer facing positions. We employ no commission based sales people, relying on our collective ability to deliver an exemplary service that you can rely on, that is the secret as to why Transcan recorders remain the world’s number one.
If on the odd chance, your Transcan recorder is not working then please contact the repairs department via email: [email protected]
This bit is really important, please do not send anything back to us without obtaining a returns number first (this can be done by emailing [email protected]). The returns number ensures that we have the details of who you are, what your potential repair involves and most importantly, how we get your recorder back to you!